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Recommender Client in PoolParty Realm in Keycloak

When upgrading to PoolParty 2024 Release 1 it may happen that the recommender client is not listed in the poolparty realm in Keycloak making the Recommender feature unavailable to users.

We therefor recommend therefor to check whether this client has been correctly created in the poolparty realm in Keyclock. To do so proceed as follows:

  1. Open Keycloak.

  2. Select the poolparty realm.

  3. Click Clients on the left navigation bar to display all clients registered for the poolparty realm.

  4. If the recommender client is shown on this list and the recommender feature is enabled, then you do not need to do anything.

realm-list-in-kc.gif

If, however, you cannot find the recommender client on this list you will have to run the following scripts to add this client to the the poolparty realm in Keycloak.

Depending on the operating system these scripts vary.