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Term Store Synchronization Reports and Logs

If you have the Term Store Synchronization module enabled, the PoolParty for SharePoint Administration application allows you to access its reports and logs containing details on the synchronizations between PoolParty and Term Store.

Procedure. Display Term Store Synchronization Logs

  1. Access the Term Store logs:

    1. from the Reports and logs section:

      1. On the page with PoolParty for SharePoint Administration, select Reports and logs.

      2. If you have access to both the Term Store Synchronization module and the Tagging module, select the Term Store synchronizations tab.

        Ts-sycnhronizations-tab.png

    2. from the Sync with Term Store section:

      1. On the page with PoolParty for SharePoint Administration, select Sync with Term Store.

      2. Go to the Synchronization results tab.

        Sync-results.png

  2. To display the log information on a concept level:

    1. Double click the row of the synchronization log details of which you want to display.

      Reports-and-logs---access-details.png

      A new browser tab opens.

    2. Double click the row of the synchronization log details of which you want to display.

      A new pane opens.

    3. Click See more to expand the log information.

      Display-Complete-Log-Details2.png

      Depending on the configuration, you can either see synchronization result for each concept or for concepts synchronization of which finished with one or more of the following: Information, Warning, Error.

. Reference: Term Store Synchronization Reports and Logs

After you have accessed the Term Store Synchronization reports and logs, you can see a list of all finished and currently running synchronization processes.

Reports-and-logs-TS.png

  • Term group (a) – name of a term group used for synchronization

  • PoolParty taxonomy (b) – name of the PoolParty taxonomy (project) used for synchronization

  • Status (c) – status of the synchronization. A synchronization may be in progress or finished.

    • InProgress – the synchronization is in progress

      Note

      Exceptionally, the synchronization to Term Store may have failed even though the Status column shows InProgress. If the synchronization is taking too long, open Term Store and check if any terms are being regularly added. If no terms have been added for more than 20 minutes and the synchronization has already started (there are already some synchronized terms), the application administrator has to end it manually.

    • Finished – the synchronization has finished

  • Sync result (d) – result of the synchronization. A synchronization may end with a Success, Warning or Error.

    • Success – all the concepts were successfully synchronized

    • Warning – some concepts were not synchronized due to Term Store/PoolParty limitations, for instance they exceeded the allowed length of the term description or number of alternative labels

    • Error – some concepts were not synchronized due to a significant error

  • Sync type (e) – indicates whether this was a synchronization to Term Store or PoolParty

  • Log details (f) – if enabled, detailed information on the results of the synchronization including a time stamp and severity level for each concept

    The possible values are:

    • Information – the synchronization was successful

    • Warning – the synchronization was partially successful, the log will include further details including the reason

    • Error – the synchronization failed, the log will include further details including the reason

    Note

    The Log details column is only available in the Reports and logs section (step 1a in the procedure above) and will be populated only if this has been enabled by an administrator. Your administrator might have only enabled logging of certain severities (Information, Warning, Error).

    The log details will be truncated (marked with three dots) if they are too long. To see the complete log details, follow the procedure above (step 2).

    In this section: